Terms of Use

Effective Date: February 11, 2026  |  Last Updated: February 11, 2026

These Terms of Use ("Terms") govern your access to and use of the services, software, websites, and mobile applications ("Service") provided by Fleet Wage, Inc. ("Fleet Wage," "we," "us," or "our"), including our website at fleetwage.com, our web application at app.fleetwage.com, our mobile applications, and any related services or content.

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

If you are using the Service on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" refers to that entity.

1. Eligibility

The Service is designed exclusively for FedEx P&D (pickup and delivery) contractors and their authorized representatives. To use the Service, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding agreement
• Be an authorized representative of a FedEx P&D contracting business, or have been invited to use the Service by such a contractor

Accounts created through automated means (bots, scripts, or other non-human methods) are prohibited and will be terminated.

2. Your Account

A. Account Registration

You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the accuracy of your account information and for all activity that occurs under your account.

B. Account Security

You are responsible for safeguarding your account credentials. You must notify us immediately at [email protected] if you become aware of any unauthorized access to or use of your account. Fleet Wage is not liable for losses arising from unauthorized use of your account where you have failed to maintain adequate security of your credentials.

C. Account Types

Fleet Wage offers different account tiers with varying features and capabilities. The specific features available to you depend on your subscription plan. Details of current plans and pricing are available at fleetwage.com or upon request.

3. Fees, Payments, and Billing

A. Subscription Fees

Access to the Service requires a paid subscription. Fees are billed on a weekly or other recurring basis as specified at the time of purchase. All fees are quoted in U.S. dollars.

B. Auto-Renewal

Your subscription will automatically renew at the end of each billing cycle unless you cancel prior to the renewal date. You may cancel your subscription at any time through your account settings or by contacting us at [email protected].

C. Money-Back Guarantee

New subscribers are eligible for a 30-day money-back guarantee from the date of initial purchase. To request a refund during this period, contact us at [email protected]. After the 30-day period, fees are non-refundable except as required by applicable law.

D. Price Changes

We may change our subscription fees from time to time. We will provide you with at least 30 days' advance notice of any fee increase. Your continued use of the Service after the price change takes effect constitutes your agreement to the new fees.

E. Taxes

You are responsible for all applicable taxes associated with your use of the Service, except for taxes based on Fleet Wage's net income.

4. Use of the Service

A. License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business operations as a FedEx P&D contractor. This license does not include the right to sublicense, resell, or distribute the Service to third parties.

B. Mobile Application License

If you download or use our mobile application, the following additional terms apply:

• We grant you a non-exclusive, non-transferable license to install and use the app on devices you own or control
• You may not copy, modify, reverse engineer, decompile, or create derivative works of the application
• Your use of the app is also subject to the terms of the applicable app store (Apple App Store or Google Play Store)
• We are solely responsible for the app and its content; the app store provider has no obligation to provide maintenance or support

C. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation
• Access the Service through unauthorized means, including automated scraping, crawling, or data extraction tools
• Interfere with, disrupt, or overburden the Service or its underlying infrastructure
• Distribute malware, viruses, or other harmful code through the Service
• Attempt to gain unauthorized access to other users' accounts or data
• Use the Service to send unsolicited communications (spam)
• Misrepresent your identity or affiliation with any person or entity
• Use the Service in a manner that infringes the intellectual property rights of any third party
• Share your account credentials with unauthorized individuals

5. Your Data and Content

A. Ownership

You retain all ownership rights to the data and content you submit to the Service ("Your Content"), including employee information, scheduling data, payroll data, and compliance documentation. Fleet Wage does not claim ownership of Your Content.

B. License to Fleet Wage

By submitting Your Content to the Service, you grant Fleet Wage a limited, non-exclusive, worldwide license to use, process, store, and display Your Content solely for the purpose of providing, operating, maintaining, and improving the Service. This license terminates when you delete Your Content or close your account, except as required for backup, legal compliance, or as otherwise described in these Terms.

C. Your Responsibilities

You are solely responsible for the accuracy, legality, and appropriateness of Your Content. If you input employee or driver data into the Service, you represent that you have obtained any necessary consent or authorization to do so and that your use of the Service complies with all applicable employment, labor, and data protection laws.

D. Data Export

You may export Your Content from the Service at any time through available export features or by contacting us at [email protected].

6. Payroll Integration Disclaimer

Fleet Wage provides tools to facilitate payroll calculations, scheduling, and workforce management. Fleet Wage integrates with third-party payroll providers (such as ADP, Paychex, and others) to enable payroll processing on your behalf.

Fleet Wage is not a payroll processor, tax advisor, or employment law firm. While we strive for accuracy in our calculations and integrations, you are solely responsible for:

• Verifying the accuracy of all payroll data, calculations, and reports generated by the Service
• Ensuring compliance with all applicable federal, state, and local wage, hour, tax, and employment laws
• Reviewing and approving all payroll submissions before they are transmitted to your payroll provider
• Maintaining proper employment records as required by law

Fleet Wage shall not be liable for errors in payroll processing, tax calculations, or compliance failures resulting from inaccurate data you provide or your failure to verify outputs.

7. AI-Powered Features

The Service includes AI-powered features for scheduling optimization, workforce management recommendations, and other automated functions. You acknowledge and agree that:

• AI-generated recommendations are suggestions only and should be reviewed by you before implementation
• You are responsible for all scheduling, payroll, and operational decisions, regardless of whether they are informed by AI recommendations
• AI features may evolve over time as we improve the Service, and specific AI capabilities may change with notice
• We do not use your data to train general-purpose AI models outside of the Fleet Wage Service

8. SMS and Push Notification Communications

A. Consent

By providing your mobile phone number during account registration or through other interactions with the Service, you consent to receive SMS and push notifications from Fleet Wage. These communications may include:

• Schedule notifications and updates
• Payroll alerts and wage calculations
• Account security and verification messages
• Performance and productivity updates
• System alerts and service announcements

B. Message and Data Rates

Standard message and data rates may apply as determined by your mobile carrier. Fleet Wage is not responsible for any charges imposed by your carrier.

C. Opt-Out

You may opt out of non-essential SMS communications at any time by replying STOP to any message or contacting us at [email protected]. Reply HELP for assistance. You may manage push notification preferences through your mobile device settings or within the Fleet Wage app.

Opting out of SMS or push notifications may limit certain features of the Service. Essential notifications related to account security, critical errors, or compliance issues may still be sent as part of the Service.

D. Privacy

For details on how we handle your communication data, please refer to our Privacy Policy.

9. Third-Party Integrations

The Service may integrate with or provide connections to third-party services, including payroll providers, fuel card companies, and other business tools. Your use of any third-party integration is at your own discretion and subject to the third party's terms and privacy policy. Fleet Wage is not responsible for the availability, accuracy, or practices of third-party services.

10. Intellectual Property

A. Fleet Wage Property

The Service, including all software, text, graphics, logos, designs, features, and documentation ("Fleet Wage Content"), is owned by Fleet Wage or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, reverse engineer, or create derivative works from Fleet Wage Content without our prior written consent.

B. Trademarks

"Fleet Wage" and associated logos are trademarks of Fleet Wage, Inc. You may not use our trademarks without prior written permission. All other trademarks appearing in the Service are the property of their respective owners.

C. Feedback

If you provide suggestions, ideas, or feedback about the Service ("Feedback"), you grant Fleet Wage an irrevocable, perpetual, royalty-free license to use, modify, and incorporate that Feedback into the Service without any obligation to you.

11. Service Availability and Modifications

A. Availability

We strive to maintain reliable access to the Service but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to scheduled maintenance, updates, or circumstances beyond our control.

B. Modifications

We reserve the right to modify, update, or discontinue features of the Service at any time. For material changes that significantly affect your use of the Service, we will provide reasonable advance notice through the platform or via email.

12. Termination

A. Termination by You

You may cancel your account at any time through your account settings or by contacting us at [email protected]. Upon cancellation, your access to the Service will continue through the end of your current billing period.

B. Termination by Fleet Wage

We may suspend or terminate your account if you:

• Violate these Terms or any applicable law
• Fail to pay applicable fees after reasonable notice
• Engage in conduct that creates legal liability or risk for Fleet Wage or other users
• Use the Service in a manner that could damage, disable, or impair the Service

We will make reasonable efforts to provide notice before termination, except in cases of serious violations or legal necessity.

C. Effect of Termination

Upon termination:

• Your license to use the Service immediately ceases
• You may request export of Your Content for up to 30 days following termination by contacting [email protected]
• After the 30-day export period, we may delete Your Content from our active systems, subject to our data retention obligations under applicable law
• Sections of these Terms that by their nature should survive termination will remain in effect, including Sections 5, 6, 10, 14, 15, 16, and 17

13. Arbitration Agreement and Class Action Waiver

A. Agreement to Arbitrate

You and Fleet Wage agree to resolve any disputes, claims, or controversies arising out of or related to these Terms or the Service through final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, rather than in court. This arbitration agreement does not apply to claims related to intellectual property infringement or claims that may be brought in small claims court.

B. Class Action Waiver

You and Fleet Wage agree that any arbitration will be conducted on an individual basis only. You waive any right to participate in a class action, class-wide arbitration, or any other representative proceeding.

C. Opt-Out

You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to [email protected] with the subject line "Arbitration Opt-Out." Your notice must include your name, account email, and a clear statement that you wish to opt out. If you opt out, you and Fleet Wage agree to resolve disputes in the courts specified in Section 14.

D. Arbitration Procedures

The arbitration will be conducted in Miami-Dade County, Florida, or at another mutually agreed location. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

14. Governing Law and Venue

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. For any disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.

15. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, FLEET WAGE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, FLEET WAGE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. FLEET WAGE DOES NOT GUARANTEE THE ACCURACY OF PAYROLL CALCULATIONS, TAX COMPUTATIONS, OR COMPLIANCE DETERMINATIONS GENERATED BY THE SERVICE.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, FLEET WAGE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, REVENUE, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

IN NO EVENT SHALL FLEET WAGE'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE TOTAL AMOUNT YOU PAID TO FLEET WAGE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

17. Indemnification

You agree to indemnify, defend, and hold harmless Fleet Wage and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your Content or data you submit to the Service
• Any employment dispute between you and your employees or drivers arising from your use of the Service

18. Force Majeure

Fleet Wage shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, pandemics, internet or telecommunications failures, cyberattacks, or disruptions to third-party services upon which the Service depends.

19. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or through a prominent notice within the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.

20. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Fleet Wage regarding the Service and supersede all prior agreements.
• Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
• Waiver: Fleet Wage's failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
• Assignment: You may not assign or transfer these Terms or your rights under them without our prior written consent. Fleet Wage may assign these Terms without restriction.
• Notices: We may provide notices to you via email to the address associated with your account or through the Service. You may send notices to us at the contact information provided below.

21. Contact Us

If you have questions about these Terms, please contact us: