Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the Fleet Wage website (fleetwage.com), web application (app.fleetwage.com), mobile applications, and related services (collectively, the “Service”) provided by Fleet Wage, Inc. (“Fleet Wage,” “we,” “us,” or “our”).

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.

If you are using the Service on behalf of a business or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.

IMPORTANT NOTICE: These Terms contain a binding arbitration clause and class action waiver in Section 13. You have a 30-day window from the date you first agree to these Terms to opt out of arbitration.

1. Eligibility

The Service is exclusively designed for FedEx P&D (pickup and delivery) contractors and their authorized representatives. To use the Service, you must:

Be at least 18 years of age
Have the legal capacity to enter into binding agreements
Be an authorized FedEx P&D contractor representative or have been invited to the platform by one

Accounts created through automated means (bots, scripts, or other non-human methods) are prohibited and will be terminated.

2. Your Account

A. Account Registration

You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the accuracy of this information and for all activity that occurs under your account.

B. Account Security

You are responsible for safeguarding your account credentials. You must notify Fleet Wage immediately if you become aware of any unauthorized access to your account. Fleet Wage will not be liable for any losses arising from unauthorized use of your account where you have failed to maintain the security of your credentials.

C. Account Types

The Service offers different subscription tiers with varying features and capabilities based on your chosen plan.

3. Fees, Payments, and Billing

A. Subscription Fees

Use of the Service requires a paid subscription. Fees are billed on a weekly or other recurring basis as specified in your plan. All fees are denominated in U.S. dollars.

B. Auto-Renewal

Your subscription will automatically renew at the end of each billing cycle unless you cancel prior to the renewal date. Cancellation is available through your account settings or by contacting support.

C. Money-Back Guarantee

New subscribers are eligible for a 30-day money-back guarantee from the date of initial purchase. To request a refund, contact support within this period. After 30 days, all fees are non-refundable except as required by applicable law.

D. Price Changes

Fleet Wage may adjust subscription fees with a minimum of 30 days advance notice. Continued use of the Service after a price change takes effect constitutes acceptance of the new fees.

E. Taxes

You are responsible for all applicable taxes associated with your use of the Service, except for taxes based on Fleet Wage's net income.

4. Use of the Service

A. License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business operations as a FedEx P&D contractor. This license does not include the right to sublicense, resell, or distribute the Service to third parties.

B. Mobile Application License

We grant you a non-exclusive, non-transferable license to install and use the mobile application on devices you own or control. You may not copy, modify, reverse engineer, decompile, or create derivative works of the application. App Store terms apply where applicable.

C. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable law
Attempt unauthorized access through automated tools, scraping, crawling, or data extraction
Interfere with, disrupt, or overburden the Service or its infrastructure
Distribute malware, viruses, or other harmful code
Attempt to access other users' accounts or data without authorization
Send unsolicited communications (spam) through the Service
Misrepresent your identity or affiliation
Infringe on third-party intellectual property rights
Share account credentials with unauthorized individuals

5. Your Data and Content

A. Ownership

You retain all ownership rights to the data and content you submit to the Service (“Your Content”), including employee information, scheduling data, payroll data, and compliance documentation. Fleet Wage makes no ownership claims to Your Content.

B. License to Fleet Wage

By submitting content to the Service, you grant Fleet Wage a limited, non-exclusive, worldwide license to use, process, store, and display Your Content solely for the purpose of operating, maintaining, and improving the Service. This license terminates when you delete Your Content or close your account, except as needed for backups, legal compliance, or other purposes described in these Terms.

C. Your Responsibilities

You are solely responsible for the accuracy, legality, and appropriateness of Your Content. By submitting employee and driver data, you represent that you have obtained the necessary consent or authorization and that you are in compliance with all applicable employment, labor, and data protection laws.

D. Data Export

You may export Your Content at any time through the available export features within the Service or by contacting support.

6. Payroll Integration Disclaimer

Fleet Wage is not a payroll processor, tax advisor, or employment law firm. Our tools facilitate payroll calculations, scheduling, and workforce management. Integration with third-party payroll providers (such as ADP, Paychex, or other supported providers) enables payroll processing.

You are responsible for:

Verifying the accuracy of all payroll data, calculations, and reports
Ensuring compliance with all federal, state, and local wage, hour, tax, and employment laws
Reviewing and approving all payroll submissions before transmission to payroll providers
Maintaining all required employment records

Fleet Wage is not liable for payroll processing errors, tax calculation issues, or compliance failures resulting from inaccurate data you provide or your failure to verify outputs.

7. AI-Powered Features

The Service includes AI-powered features for scheduling optimization, workforce management recommendations, and other automated functions. By using these features, you acknowledge that:

AI recommendations are suggestions and should be reviewed before implementation
You are responsible for all scheduling, payroll, and operational decisions, regardless of AI input
AI features may evolve, and capabilities may change with notice
Your data is not used to train general-purpose AI models outside of the Fleet Wage Service

8. SMS and Push Notification Communications

A. Consent

By providing your phone number, you consent to receive SMS and push notifications including schedule notifications, payroll alerts, account security messages, performance updates, and system announcements.

B. Message and Data Rates

Standard carrier message and data rates may apply. Fleet Wage is not responsible for charges imposed by your carrier.

C. Opt-Out

You may opt out of non-essential SMS messages by replying STOP or contacting support. Reply HELP for assistance. Push notifications can be managed through your device settings or the app. Opting out may limit certain features. Essential notifications related to security, critical errors, or compliance will continue regardless of opt-out preferences.

9. Third-Party Integrations

The Service may integrate with payroll providers, fuel card companies, and other business tools. Use of these integrations is at your discretion and subject to the third party's terms and privacy policies. Fleet Wage is not responsible for the availability, accuracy, or practices of third-party services.

10. Intellectual Property

A. Fleet Wage Property

The Service, including all software, text, graphics, logos, designs, features, and documentation (“Fleet Wage Content”), is owned by Fleet Wage or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, reverse engineer, or create derivative works without our prior written consent.

B. Trademarks

Fleet Wage trademarks, service marks, and logos may not be used without our prior written permission. All other trademarks are the property of their respective owners.

C. Feedback

If you provide suggestions, ideas, or feedback about the Service, you grant Fleet Wage an irrevocable, perpetual, royalty-free license to use, modify, and incorporate such feedback into the Service without any obligation to you.

11. Service Availability and Modifications

A. Availability

We strive to maintain reliable access to the Service but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to scheduled maintenance, updates, or circumstances beyond our control.

B. Modifications

Fleet Wage reserves the right to modify, update, or discontinue features of the Service at any time. We will provide reasonable advance notice of material changes through the platform or via email.

12. Termination

A. Termination by You

You may cancel your account at any time through your account settings or by contacting support. Your access will continue through the end of your current billing period.

B. Termination by Fleet Wage

We may suspend or terminate your account if you violate these Terms or applicable law, fail to pay fees after reasonable notice, create legal liability or risk for Fleet Wage or other users, or use the Service in a manner that damages, disables, or impairs it. We will provide reasonable notice except in cases of serious violations or legal necessity.

C. Effect of Termination

Upon termination, your license to use the Service immediately ceases. You will have 30 days to export Your Content by contacting support. After 30 days, Your Content may be deleted from active systems, subject to legal retention requirements. Sections 5, 6, 10, 14, 15, 16, and 17 survive termination.

13. Arbitration Agreement and Class Action Waiver

A. Agreement to Arbitrate

You and Fleet Wage agree to resolve any disputes, claims, or controversies arising out of or related to these Terms or the Service through final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules, rather than in court.

B. Class Action Waiver

You agree that any arbitration or proceeding shall be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you waive any right to a jury trial.

C. Opt-Out

You may opt out of this arbitration agreement by sending written notice to Fleet Wage within 30 days of first agreeing to these Terms. Notices should be sent to [email protected] with the subject line “Arbitration Opt-Out.”

D. Exceptions

Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

14. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FLEET WAGE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLEET WAGE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. FLEET WAGE'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO FLEET WAGE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

16. Indemnification

You agree to indemnify, defend, and hold harmless Fleet Wage and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

17. General Provisions

A. Governing Law

These Terms are governed by the laws of the State of Florida without regard to its conflict of law provisions.

B. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Fleet Wage regarding the Service and supersede all prior agreements.

C. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

D. Waiver

The failure of Fleet Wage to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

E. Assignment

You may not assign or transfer these Terms without Fleet Wage's prior written consent. Fleet Wage may assign these Terms without restriction.

F. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or through a prominent notice within the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

18. Contact Us

If you have questions about these Terms, contact us at:

Fleet Wage, Inc.
1010 S Federal Hwy, Suite 1400
Aventura, FL 33009
Email: [email protected]
Phone: (215) 999-2777